Terms & Privacy

Terms and Conditions before use

1/ Our unit has an age limit of 11 years. unless otherwise stated Please ensure no-one over this age uses the equipment. No adults are to use this Bouncy Castle.

2/ No food or drinks or chewing gum to be allowed on or near the Bouncy Castle which will avoid choking and mess (Please note if the Inflatable is collected in a dirty condition then the person hiring it will incur a cleaning charge)

3/ All shoes, glasses, jewelry, badges MUST be removed before using the Bouncy Castle.

4/ No party poppers, colored streamers or silly string to be used either on or near the Bouncy Castle.

5/ No smoking or barbecues near the Bouncy Castle.

6/ Climbing, hanging or sitting on walls of the castle is DANGEROUS and must not be allowed.

7/ A responsible Adult must supervise the Bouncy Castle at all times.

8/ Always ensure that the Bouncy Castle is not overcrowded, and limit numbers according to the age and size of Children using it. Try to avoid large and small Children from using it at the same time.

9/ Children Are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others.

10/ No pets, toys or sharp instruments.

11/ If the Bouncy Castle is not being used for any part of the day, please switch the blower off at the mains.

12/ Do not allow anyone to bounce on the front safety step as a Child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on or off !

13/ Ensure that no-one with a history of back or neck problems is allowed on the Bouncy Castle as indeed any Child who is feeling unwell.

14/ Do not allow anyone to be on the Bouncy Castle during inflation or deflation as this is DANGEROUS.

15/ No pets, toys or sharp instruments to be allowed on or near the Bouncy Castle.

16/ Please ensure that Children are not attempting somersaults and are clothed appropriately and that nothing can fall out of their pockets.

17/ Ensure that an area of 6 feet (2 metres) around the unit is completely clear

18/ The Bouncy Castle should not be used if it becomes wet on
the jumping area. If no shower cover is fitted and in the event of rain, the unit should not be used.

19/ In the event of heavy rain , it is strongly recommended that the Bouncy Castle be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.

20/ In the event that the blower stops working, please ensure all users get off the inflatable immediately .The blower has a safety reset button, try pressing this, also check the fuses and make sure the blower tube or deflation tube has not come undone or something has not blown onto and is obstructing the blower. In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2 minutes later, and it should restart. If it does not, inform us straight away.

You may contact Tony on 01639-282155.

21/Glitter Tattoos, on children only allowed with the parents or guardian’s approval, if any skin complaints for example, eczema dermatitis are evident, professional advice MUST be obtained before the Glitter Tattoos are applied.

22/ In the event of equipment being missing or stolen the hirer is responsible for all costs of replacement.

23/ In the event of a service, such as glitter tattooing is not available due to my operators are suddenly not available due to ill heath or other, the customer will be refunded for that service.

You must pay a deposit for your party booking,this confirms your booking, and the balance on the day of the event

If you decide to cancel your party booking we must be notified by telephone 01639-282155 at least 2 weeks before your party date.

At our discretion a refund will be refunded depending on circumstances.

You can pay your deposit through paypal, if you don’t have a paypal account you can still use your credit/debit card through them.

If you live local to Ystalyfera we can come around and pick it up or you can drop it around to us, which is:

51 Glantwrch, Ystalyfera, Swansea SA9 2JN

It is very important you pay your non-refundable deposit this will confirm your booking.

Your deposit must be paid at the time of your booking, failure to pay your deposit could result in forfeiting your booking.

Please Note: Sorry we do not reserve any dates until the deposit is paid, YOUR DEPOSIT CONFIRMS YOUR BOOKING .

Please Note: we do not cover street party events owing to security and environmental issue’s unless permission is given to us in writing by the authorities.

Privacy Policy.

This privacy policy sets out how Port Talbot Bouncy Castles Hire Ystalyfera uses and protects any information that you give Port Talbot Bouncy Castles Hire Ystalyfera when you use this website.

Port Talbot Bouncy Castles Hire Ystalyfera is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Port Talbot Bouncy Castles Hire Ystalyfera may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 August 2013.

What we collect.

We may collect the following information:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes,  you may change your mind at any time by writing to or emailing us at tony.mccarthy0@gmail.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you as governed by the laws of UNITED KINGDOM. A small fee may be payable. If you would like a copy of the information held on you please write to

51 Glantwrch, Ystalyfera, Swansea SA9 2JN

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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